Privacy Notice for TrustGuid

Last Updated: 9 April 2024

Overview

Welcome to TrustGuid! We value the trust you place in us when providing us with your Personal Data and are committed to protecting and respecting your privacy. This Privacy Policy governs all our websites, apps, and services, including the innovative Swag App, a brand under TrustGuid, and outlines our commitment to safeguard your data.

Scope of this Policy

This Privacy Policy applies to all Personal Data that we collect, use, or disclose when you interact with our websites, platforms, apps, products, and services, which include but are not limited to:

  • Trustguid business console
  • Mobile App
  • Microsoft 365 Add Ons
  • Gmail Add Ons
  • Service API

Our services are enhanced by AI to ensure efficiency and transparency, allowing you to understand the functionalities and benefits they bring. We handle your Personal Data with the highest standards of care in compliance with applicable data protection laws.

Who We Are

In this policy, “TrustGuid”, “we”, “us”, or “our” refers to TrustGuid Pty Ltd and all its affiliates. More information about our corporate family can be found on our website.

Personal Data We Collect

We collect various types of Personal Data, including:

  • Individual account and contact details like names, addresses, telephone numbers, and email addresses
  • Employment-related information such as job titles, employment history, and workplace performance data
  • Special Categories of Personal Data with your explicit consent, such as health or disability information, which are essential for providing personalized services

Why We Process Your Information

We process your Personal Data based on several legal bases including contractual necessity, consent, legitimate interests, and compliance with legal obligations. Our processing activities are designed to:

  • Provide, improve, and personalize our services
  • Communicate effectively with you for both marketing and service-related purposes
  • Comply with legal requirements and protect your interests

Sharing of Your Personal Data

We share your Personal Data within TrustGuid and with trusted third parties including service providers, regulatory bodies, and in the context of business transfers. We ensure that these parties respect the security of your data and treat it in accordance with the law.

International Data Transfers

Your data may be transferred and stored in countries outside of your residence, including countries that may not have equivalent data protection laws. We implement robust measures to ensure that your Personal Data is protected securely.

Data Security

We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also allow access to your Personal Data only to those employees and partners who have a business need to know such data.

Data Retention

We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

You have the right to:

  • Access your Personal Data
  • Request correction or deletion
  • Object to processing and request restriction of processing
  • Request transfer of your Personal Data

How to Contact Us

If you have any questions about this privacy notice or our privacy practices, please contact us at:

  • Email: privacy@trustguid.com
  • Address: 28A Ely Street, Revesby 2212

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Related Policies

For specific circumstances, please refer to our Data Processing Addendum and Applicant Privacy Policy, which provide additional information about how we process personal data in specific contexts.

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